Privacy Policy

This Privacy Policy covers what information we collect from you when you visit a website operated by Rowmark, LLC, including Rowmark.com and RowmarkLLC.com and their subdomains (each, a “Site” and collectively, the “sites”), how we use such information, and under what circumstances we disclose that information to other parties. By using the sites, you agree with the terms and conditions of this Privacy Policy.

References contained in this Privacy Policy to “you” or “your” means the individual user accessing or browsing the sites. Where the Privacy Policy refers to “us”, “we”, or “our”, we mean Rowmark, LLC.

The Information We Collect:

When you use the sites, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit a Rowmark website.

Browsing Our sites:
When you browse or access our sites, we collect browsing information from you, such as your device type, internet browser name, internet protocol address (“IP address”), geographic country, and web browsing history (collectively, “Browsing Information”). We collect Browsing Information through the use of cookies, which are small files that are transferred to your computer’s hard drive through your web browser to enable us to recognize you when you return to our website. Web beacon technology is also used, which allows us to identify which webpages on our sites that visitors view. Google Analytics are used on the sites as detailed in this Privacy Policy.

You are able to browse the sites and take as much time as you wish to review the content on our sites without submitting personal information, such as your name, email address, billing address, shipping address, phone number, and payment card information (collectively “Personal Information”). Where you are acting on behalf of an organization or business entity, we will ask for information, such as the name on the payment card, billing address, email address, and information about the individual using the payment card (collectively, “Company Information”), which may include Personal Information.

How we use and share Personal Information

Both the Rowmark.com and RowmarkLLC.com sites use Browsing Information as follows:

Information Collected From Cookies:
The Browsing Information collected from cookies and our web beacon technology is for the purposes of improving and optimizing your user experience while browsing and using our sites. We use this information to detect and troubleshoot problems with our sites and services, fraud detection, and cybersecurity purposes. We also use the information we receive from cookies and web beacon technology to learn about the content on our websites that our users find most interesting and the activities that are most popular among our users, which we evaluate when we consider making upgrades to our websites, features, and online functions. We use Google Analytics to record sales, the time a user spends on a particular Rowmark website, and to review trends in sales and use of the sites.

The Rowmark.com and RowmarkLLC.com sites also share information in the same manner as follows:

Law Enforcement Investigations:
Rowmark will disclose Personal Information and/or Company Information when we believe that the disclosure is necessary to comply with the law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of Rowmark, our users, or others. For example, we may be required by law to disclose Personal Information about you without your consent and without notice in order to comply with a valid legal process such as a subpoena, court order, or search warrant.

If you submit Personal Information, you will receive the following communications from based upon your specific interactions with each of the Rowmark sites as detailed below:

accentsignage.com:

Information Request:
To the extent you submit an information request via the Contact Us feature contained on the accentsignage.com site, we will communicate with you to the extent required to respond to your comment, question or request. We will only keep this personal information for the length of time required to respond to your inquiry.

Control Over Your Information:

Depending upon your internet browser and settings, you may be able to reject cookies. Please be aware that by rejecting cookies on our website, some functions and features will not work properly. To learn more about Google Analytics and ways to disable or block such technology, visit: https://tools.google.com/dlpage/gaoptout.

Children’s Privacy:

United States:
To comply with the Children’s Online Privacy Protection Act, the sites are only available to users within the United States, who are at least 13 years old. Rowmark will never knowingly request Personal Information from anyone under the age of 13. If you are under 13, please do not use a Rowmark website. If a child has provided us with Personal Information, that child’s parent or legal guardian should contact us immediately to delete such information from our database.

European Union:
Any user of our websites located within the European Union (“EU”) that meet the definition of a “minor” as defined under applicable EU law shall not use or provide any information to the sites. If a child has provided us with Personal Information (or personal data), the person having legal responsibility for that child should contact us immediately to have such information deleted from our database.

Linking to Third-Party Websites:

When you click on links on our site that take you to a website outside of a Rowmark website, you will be subject to the third parties’ privacy policies and terms of use. While we support the protection of privacy on the Internet, Rowmark is not responsible for the actions of any third-party websites. We encourage you to read the posted privacy statement and the terms of use of any and every site you visit, whether you are linking from our site or browsing on your own.

Changes to Privacy Policy:

Rowmark reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our sites. It is your responsibility to regularly review this Privacy Policy for changes. We will post a notice on our website regarding any material change in this Privacy Policy.

EU Data Rights:

On May 25, 2018, the European Union’s (“EU”) General Data Protection Regulation (“GDPR”) goes into effect. In accordance with the GDPR, identifiable natural persons (“data subjects”) located within the EU must be provided with the following information:

Contact Details of the Controller:
Rowmark, LLC
5409 Hamlet Drive PO Box 1605
marketing@rowmark.com
1-877-769-6275

Rowmark, LLC’s Personal Representative in Europe:
Myrth Van den Brand
Operations Manager EMEA
mvandenbradt@rowmark.com
+32 (0)3 870 41 10

Contact Details of the Data Protection Officer
David Hilmer
Vice President Information Technology
dhilmer@rowmark.com
1-800-869-7800

Purposes of Processing:
Personal data is processed for the purposes detailed in this Privacy Policy. The legal basis for the processing activities detailed in this Privacy Policy are by consent and/or contract as detailed herein.

Recipients or categories of recipients of the personal data:
Personal data is received by our payment card processor (for Rowmark.com), service providers, and where required law enforcement in accordance with this Privacy Policy.

Personal Data Storage Criteria:
Personal data is stored by us until such time as you contact us, in writing, to request that your personal data be deleted. Personal data in Information Requests on RowmarkLLC.com is deleted as soon as we respond to your inquiry.

Transfers:
If a transfer of your personal data is required to a third country or international organization, the transfer is pursuant to appropriate and suitable safeguards, including the execution of the Standard Contractual Clauses as approved by the European Commission.

Data Rights:
EU data subjects have the following data rights:

Right to access to the personal data we have for such data subject;
Right to rectification of incorrect personal data;
Right to erasure of the personal data we have for such data subject;
Right to restriction of processing concerning such data subject;
Right to object to our processing of such personal data;
Right to data portability, that is, a copy of the data we have on such data subject;
Right to withdraw consent at any time to our processing of such data subject’s personal data; and
Right to lodge a complaint with a supervisory authority.

You may exercise your data rights by contacting us, in writing, at the address indicated above.

Questions or Comments:

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